Northfield Lines, Inc. Customer Story
Company Profile
Northfield Lines, Inc., owned and operated by Larry and John Benjamin, has earned its reputation for safety, driver professionalism, quality of equipment and friendly support.They pride themselves on friendly, professional services, from initial customer contact to the billing department.
Business/Technical Situation
Northfield Lines was managing multiple coolants and engine oils to service their equipment. Lube-Tech recognized opportunities to consolidate fluids, extend drain intervals, improve service efficiency and manage hazardous material waste.
Lube-Tech Solution
Lube-Tech helped Northfield Lines consolidate three coolants into one multi-purpose product, which helped to justify moving to a bulk purchase program, offering substantial savings over drum quantity purchases. To maximize Northfield Line’s transition to a bulk program, Lube-Tech’s Service Tech division worked with the bus company to design and install a full line of dispensing equipment, offering greater service efficiency and an enhanced fluid storage system.
Because Northfield Lines operates such a large fleet, they were managing multiple engine oils, further adding to inventory and service complexity. To simplify engine oil management, Lube-Tech helped the company select one engine oil for utilization across all units, adding to cost savings and operational efficiency. Lube-Tech and Northfield Lines are currently engaged in an extended drain test, moving twenty units in the fleet out to 15,000 mile intervals, reducing a minimum of twenty oil changes per year. That’s labor, time and materials that can be reallocated to other areas of the business.
Customer Benefits
- Cost Savings upwards of $10,000 annually, through the consolidation of coolants and engine oils, alone.
- New equipment supports quicker, more effective service, resulting in shorter shop time and reduced labor investment per unit.
- Moving from 12,000 – 15,000 miles per oil change reduces one oil change, per unit, per year, contributing to significant savings.
- Risk-free recycling and handling of antifreeze.
- Locked fuel contracts ensuring ample, on-time supply, at lower than current market pricing.
Customer Quote
“My Lube-Tech Rep has been a wealth of information. He helps me choose the right products for my business while pointing out areas where I can save money and simplify my processes. I recently became aware of Lube-Tech’s seminars and educational events, also, and I am very interested in what new products are coming and what new ideas they have for my business.”
- Maintenance Manager